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Professional Training

Support the Implementation of Volunteer Programmes


As the social issues and needs become increasingly complex, volunteers are critical resources to augment the manpower needs in the social services. This 1.5-day course aims to equip volunteer management professionals with the essential technical skills and competencies to support organisational volunteer programmes that benefit the service users or clients.

Target Audience

Volunteer management practitioners, aspiring volunteer management practitioners, programme coordinators, programme executives, programme managers, volunteer executives, social work assistants, social workers who partners or work with volunteer in the course of their work.

Note: Block bookings by Agencies or Entities can be arranged separately. Min. 15 and max. of 20 pax to start class

12 hours

Scheduled Run Dates (Public)

8 & 9 Jan 2024 9am – 5pm
9am – 12.15pm
18 & 19 Mar 2024 9am – 5pm
9am – 12.15pm
Click Here to Register

Do note that fees are strictly non-refundable once payment has been made. To view the full terms and conditions of our training programmes, please click here.

Please contact for more information on programme fees

Duration (12 hours)

Self-paced e-learning: 1.0 hour
Facilitated Classroom learning (in-person): 9.0 hour (1.5 day)
Assessment (Written and Role Play): 2.0 hour

*Written Assessment will be conducted on the same day as Day 2 of the Classroom learning, towards the end. Role Play Assessment will be conducted one-to-one with Assessor over Zoom on a separate date, typically 1-2 weeks after Classroom learning.

Nett Fee (after SSG-funding) $300*
Course Fee (before SSG-funding) $1,000
* Singaporeans aged 40 & above may receive further subsidy

Learning Outcomes

1. Identify and implement organisational volunteer programmes and training for volunteers
2. Relate and apply organisational legislation, code of practice and standards in implementation of volunteer programmes
3. Use feedback for organisational and volunteer improvement
4. Apply conflict management techniques to resolve conflicts

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