Often, we listen not to understand but to reply, and this stems from a lack of empathy towards our friends and families in crisis. As emotional human beings, we all need empathy; to have someone to understand, listen and validate– not negotiate – our own feelings.
What Our Volunteer Says:
"The concept of the organisation is unique. It really is about a collection of individuals, staff and volunteers, being present and just being there for those who find it difficult to see hope anymore."Volunteer