Skip to main content

Professional Training

Providing Emotional Support to Persons with
Potential Suicidality (WSQ) (intermediate level)


Suicide is a major public and mental health concern in communities around the world. According to World Health Organisation (WHO), it is estimated that approximately 700,000 people die from suicide each year. In Singapore, there is at least 1 suicide a day and it is estimated that for every life lost to suicide, up to 80 next-of-kin, friends and acquaintances can be affected (IASP). Suicide is the leading cause of death for young persons aged 10-29 in Singapore. For every suicide death, there is an estimate of 20-25 attempts (WHO) and in Singapore, the statistics do not deviate too far based on our ground experiences and observation.

The first national survey on suicide, a perception study conducted by SMU published on 9 May 2022, found that 8 in 10 persons associate suicide with stigma. Overall, more than 3 in 4 Singaporeans (77%) rate their level of knowledge about suicide as below average. People with more intimate connections to suicide (from immediate family to relatives to friends) cite “no outreach or education” as the top reason for their low knowledge levels. For everyone who would avoid someone suicidal or in a crisis, more than 70% say it is their fear of making the affected person worse, their lack of ability to do anything, and their lack of knowledge.

Suicide prevention is everyone’s business. This technical skill competency to engage and respond appropriately is critical for any person especially those who encounter many people in the course of their work, community or personal life. They may be the first contact or touch point for those in suicide crisis or emotional distress. There is a need to cast a wider safety net within the community by strengthening social bonds and creating more safe spaces for individuals to seek help.

Target Audience

Social Service Practitioners, para-counsellors or persons who work with beneficiaries from the social service sectors.

The skills and knowledge for this course, which the learner is assumed to possess, are as follows:

  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills Workplace Literacy (WPL) Level 6
  • Be able to read and write English at a proficiency level equivalent to the Employability Skills Workplace Literacy (WPL) Level 6
  • Learners need to have basic knowledge of computer skills

Mode of Delivery: Classroom and Asynchronous E-learning

Assessment Details: Written Assessment and Role Play

The facilitated classroom will be conducted face-to-face at SOS. Learners will be required to attend the assessment (e.g. Role Play / Oral Interview) after the training.

  • Day 0: Mandatory E-Learning (to be completed before Day 1 of training)
  • Day 1: Facilitated Classroom Training
  • Day 2: Facilitated Classroom Training (including a Written Assessment of 30 minutes)
  • Day 3: Role Play / Oral Interview (30 minutes per learner)

Note: Block bookings by Agencies or Entities can be arranged separately. Minimum of 15 pax and maximum of 20 pax to start class.

20 hours
Classroom Training Dates (In-person) Role Play Assessment Dates (On Zoom)
5 & 12 Jul 2024
9am – 4pm
18 & 19 Jul 2024
20 & 27 Aug 2024
9am – 4pm
2 & 3 Sep 2024

For the role play assessment, participants are required to select a 30-minute slot from any of the provided assessment dates during classroom training.

Click to Register

Do note that fees are strictly non-refundable once payment has been made. To view the full terms and conditions of our training programmes, please click here.

Please contact for more information on programme fees

Duration (20 hours)

Self-paced e-learning: 7.0 hour
Facilitated Classroom learning (in-person): 12 hours (2 full-day or 4 half-day)
Assessment (Written and Role Play): 1.0 hour

*Written Assessment will be conducted on the same day as the last day of Classroom
learning. Role Play Assessment will be conducted one-to-one with
Assessor over Zoom on a separate date, typically 1-2 weeks after Classroom learning.

Nett Fee (after SSG-funding) $300*
Course Fee (before SSG-funding) $1,000
* Singaporeans aged 40 & above may receive further subsidy

Learning Outcomes

  • Recognise how our attitude towards suicide affects the communication process with a potentially suicidal person
  • Apply empathy, active listening skills and questioning techniques when engaging a potentially suicidal person
  • Apply a structured framework to engage and provide further support for potentially suicidal person
  • Apply code of ethics when engaging a suicidal person
We're Online!