About SOS


Samaritans of Singapore (SOS) is dedicated to providing confidential emotional support to individuals facing a crisis, thinking about suicide or affected by suicide. Non-religious and not for profit, our work focuses on crisis intervention and suicide prevention.

If you have what it takes to work in a challenging and rewarding environment, join us to make a difference to the beneficiaries we serve.

Available Positions

Job Code: 
January 1, 2021
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Job Description

The Programme Executive in the ‘24-7 Support’ team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs and classifies incoming calls, emails and text messages according to the risk levels. He/She decides the follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling. Programme Executive also makes preliminary outgoing calls, emails or text messages and provides frontline support to volunteers who are manning the 24-7 hotline service.

He/She must be willing to do shift work which includes evenings, weekends, overnights and public holidays.

Candidate Requirements

Education Qualifications & Other Requirement

  • A Diploma or equivalent in Social Work, Psychology or in Counselling.
  • Supervision and administration duties.
  • Making outgoing calls and emails.
  • Coordinating emergencies.
  • Frontline support to volunteers.
  • Conducting debriefs especially for distressed volunteers.
  • Providing off-site support outside office hours.
  • 1-2 years of experiences in the Social Service Sector.
  • Experience in volunteer management or hotline operation.
  • Singaporeans/PR only

How to apply

Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:

By email:
By mail: 

Samaritans of Singapore (SOS) Human Resource Department
Block 10 Cantonment Close #01-01 Singapore 080010

Salary will commensurate with qualifications and working experience. Only shortlisted candidates will be contacted.

Can't join us? Contribute in other ways.

For emotional support

24 Hour Hotline

p 1800-221 4444