About SOS
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Careers

Samaritans of Singapore (SOS) is dedicated to providing confidential emotional support to individuals facing a crisis, thinking about suicide or affected by suicide. Non-religious and not for profit, our work focuses on crisis intervention and suicide prevention.

If you have what it takes to work in a challenging and rewarding environment, join us to make a difference to the beneficiaries we serve.

Available Positions

Job Code: 
1015
 | 
Published: 
February 10, 2022
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Job Description

A Senior Counsellor/Senior Social Worker is a key team player in the Client Care Services team. The role is a mid-level team leader who manages, supervises, and coordinates the professional staff in his/her clinical cases which consist of crisis, trauma and suicide grief counselling, case management and other clinical tasks to the clients served.

On top of the supervisory role, he/she is expected to be the role model who demonstrates a high level of clinical competency through direct practice, for those who are suicidal, in crisis or have lost someone through suicide. These services will be delivered through face to face/online counselling, group work, special projects, and programmes.

As the bridge between frontline and management, he/she facilitates communication and assists in the implementation of agency policy. He/she also assists the Manager on management, administration, and service planning.


CORE DUTIES AND RESPONSIBILITIES

• Enhance his/her clinical knowledge and skills through active participation in supervision, training, collaborative outreach with external professional group/agency and self-learning in order to provide up to standard clinical services to our clients

• Provide direct clinical services, including handling counselling cases, offering crisis support to suicidal individuals & their concerned parties, and rendering grief counselling to suicide survivors

• Supervise professional staff in his/her sub team, upkeep the service standard and their clinical competency through clinical supervision

• Oversee, manage, and coordinate the sub-team and its services, ensuring the service output and outcome quality. Support other Senior Counsellor / Social Worker on overseeing, managing, and coordinating the other sub-teams and their services if necessary

• Assist the Manager on the implementation of agency policy, management, administration and service planning

• Participate or take lead in organisational projects or task forces relating but not limited to core service, as assigned

• Represent the organisation on community talks, training programmes or panel discussion to advocate or equip community on the topic of suicide P-I-P


KEY DELIVERABLES

• Ensure his/her clinical service output and outcome meet targets. Active participation in the supervision, training, collaboration/outreach of team and active self-learning

• Ensure the sub-team and its services fulfil the clinical competency, EPES (and any other criteria set by other funding agreement) output and outcome targets.

• Be a team player who contributes positively and sustaining quality client services. Bring the client care service team together and enhance the communication between frontline and management.

Candidate Requirements

KEY DELIVERABLES

• Ensure his/her clinical service output and outcome meet targets. Active participation in the supervision, training, collaboration/outreach of team and active self-learning

• Ensure the sub-team and its services fulfil the clinical competency, EPES (and any other criteria set by other funding agreement) output and outcome targets.

• Be a team player who contributes positively and sustaining quality client services. Bring the client care service team together and enhance the communication between frontline and management.


EDUCATIONAL QUALIFICATION

• Bachelor Degree or Graduate Diploma in Social Work/ Counselling

• Registered Social Worker/ Registered Counsellor (preferred)

• Professional qualification/ certificate in psychotherapy/ therapeutic intervention model (preferred)


RELEVANT EXPERIENCE

• At least 5 years of direct practice and counselling experience with at least 2 years of supervisory experience

• 8 years of direct practice and counselling experience with 3 years of supervisory experience (preferred)


KNOWLEDGE & SKILLS

• Clinical Supervision

• Manpower & Service Planning

• Crisis Management/ Intervention

• Mental Health/ Grief Counselling (preferred)

• Group work experience (preferred)

• Conversant in a 2ⁿd language (preferred)


BEHAVIOUR TRAITS & ATTITUDE

• Self-motivated

• Organized and efficient

• Good team player

• Possess good interpersonal communication skills

• Willing to work in the evenings and during odd hours in accordance to service needs

• Demonstrate leadership abilities

• Strong analytic and problem solving skills (preferred)


SUPERVISORY RESPONSIBILITY

The Senior Counsellor/Senior Social Worker provides both clinical and administrative supervisions to his/her professional staff under his/her sub team. They are either Social Workers or Counsellors.

How to apply

Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:

By email:
HRD@sos.org.sg
By mail: 

Samaritans of Singapore (SOS) Human Resource Department
Block 10 Cantonment Close #01-01 Singapore 080010

Salary will commensurate with qualifications and working experience. Only shortlisted candidates will be contacted.

Can't join us? Contribute in other ways.

For emotional support

24 Hour Hotline

p 1800-221 4444

E-mail

m PAT@SOS.ORG.SG
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