About SOS
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Careers

Samaritans of Singapore (SOS) is dedicated to providing confidential emotional support to individuals facing a crisis, thinking about suicide or affected by suicide. Non-religious and not for profit, our work focuses on crisis intervention and suicide prevention.

If you have what it takes to work in a challenging and rewarding environment, join us to make a difference to the beneficiaries we serve.

Available Positions

Job Code: 
1004
 | 
Published: 
Sep 20, 2019
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Job Description

About The Role
The Asst Manager(AM)/ Manager (M) in the ‘24-7 Support’ team supports the Core Services by overseeing the daily operations of the ‘24-7 Support’ team. The daily functions of the team include conducting initial assessment of clients’ risks and needs through classifying of incoming calls, emails and text messages according to the risk levels. The team also provides frontline support to volunteers who are manning the organization’s 24-7 services. The AM/M provides supervision to programme executives in the team and reports to the Head of Core Services pertaining to work plans, workflow, outcome management as well as staff matters.

Candidate Requirements

Technical Competencies:

- A Diploma or equivalent in Counselling, Social Work or Psychology

Core Competencies:

- Supervising staff 
- Making outgoing calls, emails 
- Administration aspects 
- Coordinating emergencies
- Handling phone calls and listening in to phone calls 
- Conducting debriefs especially for distressed volunteers 
- Providing off-site support outside office hours 

Preferred achievements / characteristics:

- Preferably 1-2 years direct work experiences in Social Service settings handling crisis situations 
- 1-2 years of experiences working with volunteers or involvement with volunteer management 
- 1-2 years managerial experiences

Closing Date: 11 October 2019

How to apply

Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:

By email:
HRD@sos.org.sg
By mail: 

Samaritans of Singapore (SOS) Human Resource Department
Block 10 Cantonment Close #01-01 Singapore 080010

Salary will commensurate with qualifications and working experience. Only shortlisted candidates will be contacted.
Job Code: 
1006
 | 
Published: 
Sep 20, 2019
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Job Description

About the Role

The Programme Executive in the ‘24-7 Support’ team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs and classifies incoming calls, emails and text messages according to the risk levels. He/She decides the follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling. Programme Executive also makes preliminary outgoing calls, emails or text messages and provides frontline support to volunteers who are manning the 24-7 hotline service.

Candidate Requirements

Technical Competencies:

- A Diploma or equivalent in Social Work, Psychology or in Counselling

Core Competencies:

- Supervision and administration duties
- Making outgoing calls, emails 
- Coordinating emergencies
- Frontline support to volunteers 
- Conducting debriefs especially for distressed volunteers 
- Providing off-site support outside office hours 

Preferred achievements / characteristics:

- 1-2 years of experiences in the Social Service Sector
- Experience in volunteer management or hotline operation

Closing Date: 11 October 2019

How to apply

Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:

By email:
HRD@sos.org.sg
By mail: 

Samaritans of Singapore (SOS) Human Resource Department
Block 10 Cantonment Close #01-01 Singapore 080010

Salary will commensurate with qualifications and working experience. Only shortlisted candidates will be contacted.
Job Code: 
905
 | 
Published: 
Sep 20, 2019
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Job Description

About The Role
A Social Worker or Counsellor is part of the Client Care Services team. The role is a professional on the ground, who provides frontline counselling, case management and other clinical tasks to clients. The sub-team specializes in one of the core services and performs designated clinical functions i.e. Suicide Crisis Support and Management, Suicide Post-vention (LOSS) or Email Befriending Services.

He/she is expected to provide high quality clinical services through direct practice, for those who are suicidal, in crisis or have lost someone through suicide. These services will be delivered through telephone, email follow-up,face to face counselling, group work, special projects and programmes.

Candidate Requirements

Technical Competencies:

- Registered Social Worker/ Registered Counsellor
- Professional qualification/ certificate in psychotherapy/ therapeutic intervention model

Core Competencies:

- Provides clinical services e.g Specialist Counselling, Crisis Support to suicidal individuals, their concerned parties,and Grief Counselling to suicide survivors. 
- Works with volunteers to ensure service delivery. 
- Administration duties including data collation and management. 

Preferred achievements / characteristics:

- 3 years of direct practice and counselling experience
- Mental Health/ Grief Counselling
- Group work experience
- Conversant in a 2nd language
- Strong analytic and problem solving skills


Closing Date: 11 Oct 2019

How to apply

Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:

By email:
HRD@sos.org.sg
By mail: 

Samaritans of Singapore (SOS) Human Resource Department
Block 10 Cantonment Close #01-01 Singapore 080010

Salary will commensurate with qualifications and working experience. Only shortlisted candidates will be contacted.

Can't join us? Contribute in other ways.

For emotional support

24 Hour Hotline

p 1800-221 4444

E-mail

m PAT@SOS.ORG.SG
Need Emotional Support?