LECTURE, SMALL GROUP DISCUSSIONS, ROLE PLAYS
(ONLINE OR CLASSROOM TRAINING - TO BE CONFIRMED)
14 JAN 2021
(OR UPON REQUEST WITH MIN. 15 PAX)
Every day, the SOS 24-hour hotline receives 100-120 calls on average. Callers come from all walks of life and talk about anything that's on their mind. In a year, that's more than 24,000 hours of listening done by our pool of almost 200 trained volunteers.
If there's anyone who knows listening, it's us - and we've adapted it in to practical skills you can use when talking to literally anyone.